Zazza pays attention to shipping processes. So she does her best that your package gets delivered to you as a short time as possible. Normally, you will receive your order in 7-45 business days from the order date.


As a result of COVID-19, we will sterilize the products and packages; you can feel safe.


  • A confirmation email will be sent to you once the order is authorized and verified.
  • Once the payment is verified, the order cannot cancel or change within this sort of time. However, we will do our best to support your request.


    It normally takes 3-7 business days to process your order. Please note that holidays & weekends are not included.


    • Shipment takes approximately 7 to 45 business days to reach destination countries.
    • Once your order is shipped out, an email notification with an International e-packet tracking number will be sent to you.
    • Please note: Total Delivery Time = Processing Time + Shipping Time


    • Shipping time is estimated and commences from shipping rather than the date of order and can take longer than the expected date due to an invalid address, customs clearance procedures, or other causes.
    • Usually, it takes about 30-90 days in some countries; We do offer compensation if the shipping beyond the timeframe as stated on shipping policy
    • Please submit a ticket within six months of shipment. If the package does not arrive in time, our representative will get back to you within 24 hours. Note that overdue requests may not be accepted. Appreciate your kind understanding.

     More information you can also find at Return & Refund Policy




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